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Update an Incident

Steps to update an Incident

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Update a Problem

Steps to update a problem

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Student Email login

Please follow the steps to login your Student Email account. make sure that you password is working.

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Share files via One Drive

This vide will show the steps to share large files via One Drive.

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Service Catalog Workflow

This video will show how to see the workflows and find the current stage of a request.

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Service Catalog Login and Logout

This video will show you how to login and logout the HCC Shared Services Center.

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Service Catalog Fulfiller Find Request-Items-Task.mov

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Scanning Documents

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Retrieve WID - Student

Students will learn how to retrieve their WID, please click the link to reach open the Student System Sign In Web Site https://hccsaweb.hccs.edu:8080/psp/csprd/?cmd=login&languageCd=ENG&

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Resolve Top Feeder Paper Jam

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Resolve Paper Jam

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Resolve an Incident

Steps to resolve an Incident

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Resolve a problem

Steps to Resolve a problem

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Link an Incident to a Problem

Steps to Link an Incident to a Problem

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Link a Problem to an incident

Steps to Link a Problem to an incident

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How to make copies

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